Deficiency Records for Western Hills Healthcare Residence

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Updated as of February 01, 2017

This is not the most recent data for Western Hills Healthcare Residence. For the most recent information, click here.

A list of the most recent deficiencies for Western Hills Healthcare Residence. The list is based on the information provided by CMS from both standard inspections and from complaints filed by residents.

Deficiency Type of Deficiency Deficiency Date Date Corrected Resulted from a Complaint?
Try to resolve each resident's complaints quickly. Health 2016-10-25 2016-11-21 Y
Provide care for residents in a way that maintains or improves their dignity and respect in full recognition of their individuality. Health 2016-10-25 2016-11-21 Y
1) Provide 3 meals at regular times; 2) serve breakfast within 14 hours of dinner; and 3) offer a snack at bedtime each day. Health 2016-10-25 2016-11-21 Y
1) Provide 3 meals at regular times; 2) serve breakfast within 14 hours of dinner; and 3) offer a snack at bedtime each day. Health 2016-02-18 2016-03-18 Y
Ensure the activities program is directed by a qualified professional. Health 2015-01-07 2015-02-21 N
Develop a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. Health 2015-01-07 2015-02-21 N
Make sure menus meet the resident's nutritional needs and that there is a prepared menu by which nutritious meals have been planned for the resident and followed. Health 2015-01-07 2015-02-21 Y
Store, cook, and serve food in a safe and clean way. Health 2015-01-07 2015-02-21 Y
Maintain drug records and properly mark/label drugs and other similar products according to accepted professional standards. Health 2015-01-07 2015-02-21 Y
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public. Health 2015-01-07 2015-02-21 Y
Have a detailed, written plan for disasters and emergencies, such as fire, severe weather, and missing residents. Health 2015-01-07 2015-02-21 Y
Ensure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents. Health 2014-06-13 2014-06-23 Y
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public. Health 2013-12-04 2014-01-10 N